General information

Changes to account login (two-factor authentication)

I run an accounting firm and submit ZUS documents for 10 companies. Do I need to buy 10 certificates? Do I need authorisation?

I have a qualified certificate purchased by the company I work for. Can I use it for personal purposes?

Can I take my certificate with me if I leave my job?

What is the difference between a qualified and non-qualified certificate?

Can I use a qualified certificate issued by KIR abroad?

How do I install a new set?

I have three qualified certificates (3 cards). Can I install them on one computer? How do I do this?

Posiadam certyfikat niekwalifikowany. W jaki sposób mogę podpisywać e-maile w MS Outlook?

I can’t sign an email message even though I have a qualified certificate. Why?

The message “Card reading error” appears when trying to generate the request

Nothing happens when I click the request generation link in the order confirmation email